Catherine Mattice, MA, SPHR, SHRM-SCP’s Post

Workplace violence is a complex issue, influenced by various factors, including organizational culture. The way individuals interact and the norms established within a company can either contribute to or mitigate the risk of violent incidents. Thus, fostering a culture of respect, open communication, and safety is paramount. By prioritizing these values, organizations can create an environment where employees feel supported, valued, and less likely to resort to violence. #CivilityPartners #WorkplaceCulture #WorkplaceViolence

Culture is the way organizational members think, act, and understand the world around them. We find in our work that many organizations haven't retained employees due to poor onboarding. We also found out that some managers have never been trained in how to deliver effective and collaborative performance conversations. We’ve been developing onboarding and performance management systems for several clients lately and my team and I have worked with a diverse range of organizations, from Fortune 500 companies to small businesses in a vast number of industries. Onboarding is a starter pack for the employee journey—it sets the stage for their connection with the team, their understanding of their role, and ultimately, how well they perform. Your culture drives individual and organizational performance. Last week, I had the opportunity to speak at the SHRM Talent Conference in Vegas about "Lean into Onboarding and Performance Management to Build Company Culture." The energy from the attendees was fantastic, and they enthusiastically participated in the activities I had prepared. Even virtual attendees were highly engaged, making the experience enjoyable for all. If you were among the attendees, have you taken advantage of the resources I provided? What aspects of workplace culture are you interested in learning more about? #CivilityPartners #Onboarding #PerformanceManagement

Have your employees been having discussions about their favorite candidates for the upcoming election, opinions about high surge in immigration, or conflict amongst countries? Your workforce is bound to have varying opinions around the issues our nation is facing, which inherently creates a higher risk of conflict and disrespectful behavior. Politics can evoke strong emotions and political discussions in the workplace can become problematic. We recognize how conversations around politics can escalate and want to give you everything you need to perpetuate positive, respectful behavior in your workplace. Join this webinar to manage employee behavior and diffuse incivility during these politically charged times. At the end of the webinar, attendees will: ✅ Implement an effective training program around civil behavior ✅ Coach managers to foster a civil workplace and address negative behavior  ✅ Identify strategies for diffusing tense situations and mediating conflict  ✅ Create a positive workplace culture where employees thrive ✅ Prepare for the aftermath of what might become a tumultuous post-election work environment #CivilityPartners #Politics #WorkplaceCulture

Shift from passively observing to actively participating in your surroundings. Embrace the role of a protagonist in your own narrative, where your actions shape the unfolding story. By engaging with what's happening around you, you become an integral part of the plot, driving change and making a meaningful impact. I have made it free for you with the link below. #CivilityPartners #workplaceculture #impact

What comes to your mind when you hear "Training and development"? Expensive? Valuable? Not necessary? While some might view it as costly or not a top priority, shift your thinking a little bit and consider that you’re giving your team the tools they need to succeed in their roles. Recently, one of our clients faced a challenge in their department: unhealthy workplace behaviors were unfolding, and their managers didn't quite know how to tackle them. Here's what we did to help: We provided tailored training sessions for the managers, focusing on tools to enhance team psychological safety and effectively address poor behavior. After the training, there was a noticeable shift. Employees began to actively work together to create a more inclusive culture, where everyone felt psychologically safe. This led to increased trust among team members, improved conflict resolution skills, and a culture where meaningful feedback was both given and received. In this instance, the investment in training paid off. Without intervention, the negative behavior would have led to wasted time and potential HR issues. However, with the right training, the team became more efficient and productive. It’s important to note that good training may not be free or cheap, but increased employee satisfaction, improved productivity, and better business outcomes are just a few of the many rewards. What potential opportunities are you missing out on by not investing in the training and development of your team? #CivilityPartners #LearningAndDevelopment #ROI

Surveys play a crucial role in measuring cultural change success. Many clients recognize cultural issues but struggle to pinpoint their root causes. That's where we step in, using survey scores to identify problem areas. #CivilityPartners #Survey #Culture

Most HR professionals equate onboarding to orientation and paperwork but there’s much more to it. We partnered with a healthcare organization several years ago and conduct a company-wide survey for them. One worksite on their organization had lower survey scores across the board, including decreased morale and high levels of burnout. Needing a deeper understanding of culture, we delivered a workforce survey and interviewed 10% of the workforce, which led to the formation of a workforce action team. Through one-day workshop and follow up meetings, team developed action plan that included creating core values, manager training, frequent all-hands meetings, and a REVAMP ON ONBOARDING. Onboarding should be a celebration, not a burden! Onboarding is about bringing people into the culture. It begins a new employee's experience with you as a positive place to work. This means giving them a proper welcome, offering them resources and mentors, and ultimately making sure that they fit within your organization. --- I am very excited to announce that I will be speaking at the SHRM Talent Conference tomorrow with the topic, "Lean Into Onboarding and Performance Management to Build Company Culture." So, if you're heading to the conference, make sure you've got my session locked into your schedule! #CivilityPartners #SHRM #WorkplaceCulture

Prepare for an enlightening episode of "Catherine's Corner" on April 11th at 10 am PST and gain .5 SHRM PDC! We welcome Dr. Sharon Grossman, an international keynote speaker and workshop leader renowned for her expertise in cultivating workplaces that employees can't resist.  Dr. Sharon and Catherine will unravel the secret of transforming stress into an advantage within the ever-evolving workplace landscape. With today's escalating demands and pressures faced by employees, she'll provide invaluable insights on leveraging stress to our advantage.  In this episode, you will: 1) Understand the concept of the Stress Advantage and its impact on employee retention. 2) Learn practical strategies to leverage stress as a catalyst for growth and personal development. 3) Discover techniques to reframe stress and minimize its negative effects on well-being and job performance. #CivilityPartners #LinkedInLive #StressManagement

Microaggressions may seem small, but their impact on organizational dynamics is significant. Let's confront them head-on for a more inclusive workplace. #CivilityPartners #Culture #Inclusivity

Join us at Catherine's Corner on May 16th, 10:30 AM PST, as we explore the impact of California Laws 2024 on workplace culture with experts Jenna Leyton-Jones and Anita Nygaard. Don't miss out on this insightful discussion and earn 1 SHRM PDC along the way! - Noncompete agreements (SB699) - Fast food industry's minimum wage goes up to $20/hr - Workplace violence protection (SB553) - Temporary restraining order for violence or threats of violence (SB428) - Sexual harassment defamation (AB933) Jenna is a seasoned employment law attorney and trusted business advisor, specializes in guiding companies across industries to navigate legal complexities, foster thriving work environments, and achieve business objectives through strategic counsel, employee training, and meticulous workplace investigations. Anita, President and Lead Consultant of CorHR, is dedicated to cultivating productive and accountable workplaces by ensuring that employees understand their roles' significance, empowering managers with the tools for effective leadership, and enabling business leaders to focus on long-term strategic goals. Mark your calendars and be part of this transformative conversation! #CivilityPartners #CaliforniaLaw2024 #WorkplaceTransformation